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Microsoft SharePoint Server 2013 encountered an error during setup

36 Comments

Today I wanted to install a SharePoint 2013 Virtual Machine to try developing some stuff with Visual Studio 2012. Since I didn’t want to develop directly on my big farm, I decided to make a new Virtual Machine with SQL 2012 + SharePoint Server 2013 RTM.

Easy task right? New Virtual Machine, 7GB of Ram, Install Server 2012, Install SQL 2012 + SP1, Install SharePoint prerequisites than start the Server installation.  Five minutes later, I get this error that gave me a lot of information on what’s wrong  (sarcastic). A classic for SharePoint.

Error Message: Microsoft SharePoint Server 2013 encountered an error during setup

I forgot to take a Screenshot when the error Happened, so I took one from the internet. Even if in the Screenshot it says “Preview” , I had the problem with the RTM version!

The following pop-up also appears:

Did a quick look up on Google, but the only people who had the problem were with SharePoint 2013 Preview, and most of them said the .iso was corrupted. However, I knew my iso was fine, since I installed 4 times already with the same iso.  I re-checked the prerequisites, I restarted the server and nothing.

After a few Google searches I found the answer on something that wasn’t SharePoint related, but I decided to give it a try.

When I created my virtual machine, I left only 1 Virtual processor by default.  I gave the Virtual Machine two Virtual processors, and then it worked like a charm.

Since I didn’t have this problem with my other Servers, I guess this only happens in Stand Alone mode, or when you have a full SQL installed on the same Server.

Even if, the minimum requirements for SharePoint Server 2013 are a 4-core server and its understandable that it might fail , I still think Microsoft Should make the error messages with a lot more details!

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36 Comments

  • January 29, 2013 at 1:22 pm

    Hi
    I used 1 processor on my setup and that worked ok. The difference was as you indicated, I used a farm and not a standalone setup + I’m using VirtualBox instead of Hyper-V. I had one issue though during the prerequisites installation, the SQL Server 2008 Native client refused to install because I had already installed SQL Server 2012 and the prereq. setup was obviously looking for a 2008 R2 instance. The solution there was to cancel the setup, then download and install SQL Server Native Client. When I restarted the prereq’s afterwards everything worked well 🙂

    Reply
  • April 28, 2013 at 4:33 am
    Anonymous

    Hi,

    Your solution solved the issue I faced very nicely. Thank you very much for sharing the information 🙂

    Reply
  • June 15, 2013 at 3:28 pm
    OlafurS

    That was great, it worked for me. Thank you.
    You made my day
    OlafurS

    Reply
  • June 28, 2013 at 9:21 pm

    It also doesn’t like 6 cores. I gave the VM 6 cores to work with and also experienced a “crash”. Setting it back to 4 solved the issue. Sloppy programming MS 🙁

    Reply
    • October 22, 2013 at 5:39 pm

      Good to know 6 doesn’t work.. I guess 4 is the sweet spot!

      Reply
  • July 13, 2013 at 3:47 am
    Ash

    Hi Vlad

    I think Microsoft should reward people like you for assistance like this one.
    if I did not get this information, I would have been stuck at dead end in using this great MS product called SPS2013

    thanks a lot

    Reply
    • October 22, 2013 at 5:42 pm

      Glad I could help Ash! I love to help the community and when I need help, I always have someone in the community help me out! The SharePoint Community is amazing!

      Reply
  • September 5, 2013 at 1:22 pm

    Vlad,

    This was helpful for me too. I only had two cores in my VM and then I boosted it to four and the error went away. Thanks for the time savings.

    Brian

    Reply
  • September 10, 2013 at 8:26 am
    Tomas

    Thank’s! This saved my day 🙂

    Reply
  • October 22, 2013 at 5:27 pm
    Jordan

    Just wanted to comment that this was a problem that I was also receiving and your blog was the only mention of this problem that I was able to find. Thanks for the super helpful post! Simple but effective fix to a terrible problem

    Reply
    • October 22, 2013 at 5:43 pm

      Hey Jordan,

      Really happy you found the blog and was able to go on with the install! Glad I could help!

      Reply
  • November 30, 2013 at 4:48 pm

    Saved my bacon whilst I set up my new Macbook Pro with VMs using VMWare Fusion…couldn’t for the life of me work this out! Thanks for blogging this!

    Reply
  • June 2, 2014 at 10:35 am
    Thomas T.

    Thanks a lot, your post solved my issue and probably saved me several hours of investigation !

    Reply
  • June 5, 2014 at 4:40 am
    Mickael Lundgren

    Solution worked =) for SharePoint 2013 with sp1

    Reply
  • August 12, 2014 at 10:04 pm
    Ankit Bhasin

    Saved my day 🙂 Thanks

    Reply
  • August 21, 2014 at 8:36 am
    Larissa

    Thanks…

    Reply
  • September 5, 2014 at 4:14 pm
    MrKandid

    Awesome. I am using VMware Workstation 10.0.3 and I gave the Sharepoint VM 1 CPU and 2 Cores. Then it worked. Many thanks for your post.

    Reply
  • October 17, 2014 at 5:22 am
    Nicola

    wow I had the same issue, and solved it with your post… thank you!

    Reply
  • October 20, 2014 at 10:58 am

    Thanks. You saved my day, after 3 days of troubleshooting..I saw your blog only today. The error message in the log said I don’t have permission to write to registry and I was chasing behind this error 🙂

    Reply
  • December 9, 2014 at 3:04 am
    Hanan

    Thank you very much for giving us these valuable information

    Reply
  • December 20, 2014 at 7:25 pm
    Andriy

    Thanks a lot!
    🙂

    Reply
  • March 26, 2015 at 12:32 pm
    Doctor Dave

    You are a star! I was scratching my head for ages wondering why it wasn’t installing and it has installed fine now.

    Big thanks.

    Reply
  • June 9, 2015 at 12:50 pm
    Hassen Ali

    Awesome !!! Thanks Sir

    Reply
  • July 21, 2015 at 5:39 pm
    Per Birk

    Man you just saved me 1000 hours…;-) Worked for me using Oracle VM. Have’nt had other issues installing SP2013 with Sp1 so far…

    Reply
  • November 14, 2015 at 11:45 am

    This did not work for me but moving the VHD off of a solid state drive then applying the registry fix in this article http://www.thewindowsclub.com/microsoft-setup-bootstrapper-stopped-working-installing-office-2013
    did work.

    Reply
  • July 16, 2016 at 1:42 am
    Will

    This is the first time I ever encountered that error — but encounter it I did! Your solution worked for me. Many thanks!!

    Reply
  • September 7, 2016 at 1:15 pm
    Wawan

    Your solution worked in my environment, thx a lot man

    Reply
  • January 17, 2017 at 10:55 pm
    Tien Pham

    You saved me,
    Thanks a lot,

    Reply
  • February 25, 2017 at 6:18 pm
    Mehdi

    that was a great solution
    thank you very much
    مرسی

    Reply
  • March 18, 2017 at 5:43 pm
    Meysam

    changing it to 4 processors and 8 gig of ram, but problem still persist 🙁

    Reply
    • March 20, 2017 at 4:36 am
      Meysam

      All the Problem was Hyper-V; Migrated to VMware and now everything is fine and I’m hapy

      Reply

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