70-345 Study Guide: Designing and Deploying Microsoft Exchange Server 2016
The 70-345 : Designing and Deploying Microsoft Exchange Server 2016 exam is the one and only Exchange 2016 exam required to get your Microsoft Certified Solutions Expert (MCSE) Productivity Certification. This 70-345 study guide was created to help you find materials to study, and ace the exam. I will share both free and paid options, whether books, video training or simply links to articles and blog posts. I will not share any dumps as those are against the Microsoft Terms of Service, and by using dumps, we decrease the value of our certifications.
Certification Path
Exam Name | Link to Exam on Microsoft Learning | Study Guide |
70-346 Managing Office 365 Identities and Requirements | 70-346 Study Guide – Managing Office 365 Identities and Requirements | |
70-347 Enabling Office 365 Services | ||
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70-345: Designing and Deploying Microsoft Exchange Server 2016 | 70-345 Study Guide: Designing and Deploying Microsoft Exchange Server 2016 | |
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Books that covers the whole exam
Exam Ref 70-345 Designing and Deploying Microsoft Exchange Server 2016 Prepare for Microsoft Exam 70-345—and help demonstrate your real-world mastery of Exchange Server 2016 planning, deployment, migration, management, and troubleshooting. Designed for experienced IT pros ready to advance their status, this Exam Ref focuses on the critical-thinking and decision-making acumen needed for success at the MCSE level. Get it on Amazon at the following links:
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Mastering Microsoft Exchange Server 2016 Mastering Microsoft Exchange Server 2016 is the gold-standard reference for system administrators and first-time users alike. Fully updated to align with the latest release, this expert-led guide provides comprehensive coverage and easy-to-follow tutorials for all aspects of Exchange Server installation, configuration, and management. Get it on Amazon at the following links:
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Video Training for the exam
NOTE: Pluralsight is a paid resource unlike Channel9 and Microsoft Virtual Academy which are free. The quality they provide is also superior because of all the quality checks they go through, and the instructors are one of the best in the industry. The Pluralsight courses have a link to where you can get a free trial and decide for yourself if paying a subscription or not is worth it, but the 10-day free trial should allow you to view all those courses for free.
![]() | Designing/Deploying Exchange 2016 (70-345): Mailbox Databases This course is designed to help you prepare for your Exchange Server 2016 certification exam and focuses on the exam objectives for the plan, deploy, manage, and troubleshoot mailbox databases portion of the exam.
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![]() | Designing/Deploying Exchange 2016 (70-345): Client Access This course is designed to help you prepare for the Microsoft 70-345 exam, and covers the objectives related to planning, deploying, managing and troubleshooting client access on Exchange 2016.
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![]() | Designing/Deploying Exchange 2016 (70-345): Transport This course will teach you about Exchange 2016 transport design and deployment. Along with other courses in the series, this course will help to prepare you for the Microsoft 70-345 exam.
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![]() | Designing/Deploying Exchange 2016 (70-345): Recipients & Security This course will teach you about managing Exchange 2016 Active Directory, recipients, and security. Along with other courses in the series, this course will help to prepare you for the Microsoft 70-345 exam.
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![]() | Designing/Deploying Exchange 2016 (70-345): Compliance & Archiving This course will teach you about Exchange 2016 compliance and archiving. Along with other courses in the series, this course will help to prepare you for the Microsoft 70-345 exam.
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![]() | Designing/Deploying Exchange 2016 (70-345): Hybrid & Migrations This course is designed to help you prepare for your Exchange Server 2016 certificate exam, and focuses on the exam objectives for the “Implement and manage coexistence, hybrid scenarios, migration, and federation” portion of the exam.
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![]() | Installing and Configuring Office Online Server Office Online Server is an Office Server Product that delivers browser-based versions of Word, PowerPoint, Excel, and OneNote. Office Online Server also enables new features for SharePoint Server 2016 such as durable links, and is required for any company willing to use Business Intelligence features with SharePoint Server 2016. This course is designed to cover the deployment of Office Online Server, starting from planning through maintenance as well as how to connect it to SharePoint, Exchange and Skype for Business Server in order to benefit from all of its possible features.
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![]() | Cert Exam Prep: Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016 This Certification Exam Prep session is designed for people experienced with Microsoft Exchange Server 2016 who are interested in taking the 70-345: Designing and Deploying Microsoft Exchange Server 2016. Attendees of this session can expect to review the topics covered in this exam in a fast-paced format, as well as receive some valuable test taking techniques. |
![]() | Microsoft Exchange Server 2016 Infrastructure Are you setting up an Exchange Server 2016 environment? In this course, learn to plan and configure the Active Directory infrastructure requirements to support an Exchange Server 2016 organization. |
![]() | Transitioning to Microsoft Exchange Server 2016 Is your organization planning to upgrade to Microsoft Exchange Server 2016? If so, check out this course! Learn how to handle the period of coexistence when some parts of the organization still use legacy Exchange functionality while other parts have completed the upgrade to Exchange 2016. |
![]() | Microsoft Exchange Server 2016 Client Access Services If you’d like to learn how Microsoft Exchange Server 2016 provides access to user mailboxes for various clients, check out this course. In Exchange Server 2016, all messaging clients access Exchange Server mailboxes through the use of Client Access Services (CAS), which is key to powering the Exchange messaging engine. |
![]() | Microsoft Exchange Server 2016 Transport Services Do you have questions about planning and configuring message transport in an Exchange Server 2016 organization? Join us, and get the answers you need. Plan a solution that meets SLA requirements for message delivery, including filtering for malware, connection, recipient, and spam. Configure transport high availability and site resilience. Plus, plan, create, and configure Microsoft Exchange records for failover scenarios, manage resubmission and reroute queues, and test and perform steps for transport failover and switchover. |
![]() | Microsoft Exchange Server 2016 Mailbox Databases Want help planning and designing the key component of the Microsoft Exchange infrastructure? Join us for this look at Exchange Server 2016 Mailbox Databases. Mailbox servers host mailbox databases and addresses books, handle message transport and routing, and provide unified messaging services. |
![]() | Microsoft Exchange Server 2016 Hybrid Topologies Is your Microsoft Exchange Server 2016 organization planning to coexist with Office 365? If so, then please join us in this course to learn how to set up a hybrid topology with Office 365. In addition, we will examine how to plan, deploy, and troubleshoot coexistence with Exchange Server 2016 and Office 365. |
Instructor-led training (Microsoft Official Courses)
Course 20345-1A: Administering Microsoft Exchange Server 2016 (5 Days) This 5-day instructor-led course teaches IT professionals how to administer and support Exchange Server 2016. Students will learn how to install Exchange Server 2016, and how to configure and manage an Exchange Server environment. The course covers how to manage mail recipients and public folders, including how to perform bulk operations using Exchange Management Shell. Students also will learn how to manage client connectivity, message transport and hygiene, how to implement and manage highly available Exchange Server deployments, and how to implement back up and disaster recovery solutions. | |
Course 20345-2A: Designing and Deploying Microsoft Exchange Server 2016 (5 Days) This course provides experienced Exchange Server administrators with the knowledge to design and implement an Exchange Server 2016 messaging environment. Students will learn how to design and configure advanced components in an Exchange Server 2016 deployment such as site resiliency, advanced security, compliance, archiving, and discovery solutions. In addition, students will learn about coexistence with other Exchange organizations or Exchange Online, and migration from previous versions of Exchange Server. The course will provide guidelines, best practices, and considerations that will help students optimize their Exchange Server deployment. |
Articles / Blog Posts per objective
Plan, deploy, manage, and troubleshoot mailbox databases (15–20%)
- Plan, deploy, and manage mailbox databases
- Plan for database size and storage performance requirements, plan mailbox database capacity and placement, plan archive mailboxes capacity and placement, plan modern public folder capacity and placement, plan for storage architecture (SAN, DAS, RAID, JBOD), plan file system requirements, plan for auto reseed, plan for virtualization requirements and scenarios, validate storage design by running JetStress, create and configure mailbox databases, manage mailbox databases, configure transaction log properties and file placement
- Exchange Server Role Requirements Calculator [Blog Post]
- Disk Performance Testing with JetStress 2013 [Blog Post]
- Microsoft Exchange Server Jetstress 2013 [Tool] (Works with Exchange 2013 & 2016)
- Exchange 2016 and 2013: Planning and Design Guide [Blog Post]
- Exchange 2016 virtualization [TechNet]
- Plan, deploy, and manage high-availability solutions for mailbox databases
- Identify failure domains; plan a solution that meets SLA requirements around scheduled downtime; plan for software updates and server maintenance; plan for change management; create, configure, and manage Database Availability Groups (DAGs); create, configure, and manage DAG networks; create, configure, and manage proper placement of a file share witness (FSW); create and configure mailbox database copies; create, configure, and manage Azure file share witness (FSW); create, configure, and manage Azure DAG members
- High availability and site resilience [TechNet]
- Planning for high availability and site resilience [TechNet]
- Deploying high availability and site resilience [TechNet]
- Managing high availability and site resilience [TechNet]
- Database availability groups (DAGs) [TechNet]
- Datacenter Activation Coordination mode [TechNet]
- Plan, deploy, and manage a site-resilient Database Availability Group (DAG)
- Recommend quorum options with given customer requirements; plan, create, and configure cross-site DAG configuration; plan, deploy, and configure Datacenter Activation Coordination (DAC); configure and manage proper placement of an alternate file share witness (FSW); test and perform site recovery
- Mailbox database copies [TechNet]
- AutoReseed [TechNet]
- Using a Microsoft Azure VM as a DAG witness server [TechNet]
- Monitor and troubleshoot mailbox databases
- Monitor mailbox database replication and content indexing, troubleshoot mailbox database replication and replay, troubleshoot mailbox database copy activation, troubleshoot mailbox database performance, troubleshoot database failures (e.g., repair, defrag, recover), resolve quorum issues, troubleshoot data center activation
- Active Manager [TechNet]
- Plan, deploy, and manage backup and recovery solutions for mailbox databases
- Plan most appropriate backup solution that meets SLA requirements of recovery point objectives and recovery time objectives; deploy, configure, and manage lagged mailbox database copies; recover an Exchange Server, mailbox database, mailbox, public folder, or mail item; recover the public folder hierarchy; perform a dial tone restore
- Backup, restore, and disaster recovery [TechNet]
- Using Windows Server Backup to back up and restore Exchange data [TechNet]
- Recover an Exchange Server [TechNet]
- Recover a database availability group member server [TechNet]
- Recovery databases [TechNet]
- Create a recovery database [TechNet]
- Restore data using a recovery database [TechNet]
- Move a mailbox database using database portability [TechNet]
- Dial tone portability [TechNet]
- Perform a dial tone recovery [TechNet]
Plan, deploy, manage, and troubleshoot client access services (15–20%)
- Plan, deploy, and manage client access services
- Plan namespaces for client connectivity; plan proxy and redirection requirements; plan and deploy certificates; plan and configure authentication (including FBA, Basic, NTLM, and Kerberos); plan, deploy, and configure Autodiscover, Outlook Anywhere, Outlook MAPI over HTTP, Exchange Web Services, Outlook on the Web, Exchange Admin Center, Exchange ActiveSync, POP3, and IMAP4; plan, deploy, and configure Office Online Servers (OOS); plan, create, and configure Offline Address Book (OAB); plan, create, and configure hierarchical address lists; plan, deploy, and configure address book policies
- Digital certificates and encryption in Exchange [TechNet]
- Certificate recommendations for Exchange 2016 and Lync Server deployments [TechNet]
- Certificate procedures in Exchange [TechNet]
- Exchange admin center in Exchange 2016 [TechNet]
- Configuring Kerberos authentication for load-balanced Client Access services [TechNet]
- Outlook on the web in Exchange 2016 [TechNet]
- POP3 and IMAP4 in Exchange 2016 [TechNet]
- Plan, deploy, and manage mobility solutions
- Plan, deploy, and configure OWA for Devices, Outlook for the Web policies, and mobile device mailbox policies; plan, deploy, and configure Allow Block Quarantine (ABQ); plan, deploy, and configure Office Apps
- Plan, deploy, and manage load balancing
- Configure namespace load balancing, plan for differences between layer seven and layer four load balancing methods
- Load balancing Exchange Server 2016 (Part 1) [Blog Post]
- Load balancing Exchange Server 2016 (Part 2) [Blog Post]
- Load Balancing in Exchange 2016 [Blog Post]
- Monitor and troubleshoot client connectivity
- Troubleshoot Outlook Anywhere connectivity, troubleshoot Outlook MAPI over HTTP connectivity, troubleshoot Exchange Web Services (EWS), troubleshoot Outlook on the Web, troubleshoot POP3 and IMAP4, troubleshoot authentication, troubleshoot Autodiscover, troubleshoot Exchange ActiveSync, troubleshoot proxy and redirection issues
- Plan, deploy, and manage a site-resilient client access services solution
- Plan site-resilient namespaces, configure site-resilient namespace URLs, perform and test steps for site failover and switchover, plan certificate requirements for site failovers, manage expected client behavior during a failover and switchover
- Namespace Planning in Exchange 2016 [Blog Post]
- Planning for high availability and site resilience [TechNet]
Plan, deploy, manage, and troubleshoot transport services (15–20%)
- Plan, deploy, and manage transport services
- Plan a solution that meets SLA requirements around message delivery; plan inter-site mail flow; plan inter-org mail flow; plan, deploy, and configure redundancy for intra-site scenarios; plan and configure for SafetyNet; plan and configure for shadow redundancy; plan and configure for redundant MX records; plan, create, and configure TLS transport, Edge transport, Send/Receive connectors, transport rules, accepted domains, email address policies, and Address Rewriting
- Mail flow and the transport pipeline [TechNet]
- Accepted domains in Exchange 2016[TechNet]
- Connectors[TechNet]
- Mail routing[TechNet]
- Message tracking[TechNet]
- Troubleshoot and monitor transport services
- Interpret message tracking logs and protocol logs; troubleshoot a shared namespace environment; troubleshoot SMTP mail flow; given a failure scenario, predict mail flow and identify how to recover; troubleshoot TLS; troubleshoot the new transport architecture
- Plan, deploy, and manage message hygiene
- Plan and configure malware filtering, plan and configure connection filtering, plan and configure spam filtering, plan and configure recipient filtering, plan and configure Sender Policy Framework, plan and configure Spam Confidence Level (SCL) thresholds
- Antispam protection in Exchange 2016 [TechNet]
- Enable antispam functionality on Mailbox servers [TechNet]
- Antispam stamps [TechNet]
- Configure Exchange antispam settings on mailboxes [TechNet]
- Content filtering [TechNet]
- Sender filtering [TechNet]
- Sender ID [TechNet]
- Sender reputation and the Protocol Analysis agent [TechNet]
- Attachment filtering on Edge Transport servers [TechNet]
- Connection filtering on Edge Transport servers [TechNet]
- Recipient filtering on Edge Transport servers [TechNet]
- Exchange spam confidence level (SCL) thresholds [TechNet]
- Plan, deploy, and manage site resilience transport services
- Plan, create and configure MX records for failover scenarios; manage resubmission and reroute queues; plan, create, and configure Send/Receive connectors for site resiliency; test and perform steps for transport failover and switchover
Plan, deploy, and manage an Exchange infrastructure, recipients, and security (15–20%)
- Plan and configure Active Directory (AD) Domain Services for Exchange and Organizational settings
- Plan the number of domain controllers, plan placement of Global Catalog (GC), plan and configure DNS changes required for Exchange, plan for schema changes required for Exchange, prepare AD for Exchange, prepare domains for Exchange, plan and configure Active Directory site topology, plan and configure throttling policies
- Active Directory Planning for Exchange 2016 [TechNet]
- Prepare Active Directory and domains [TechNet]
- Prepare Active Directory and domains [TechNet]
- Create and configure mail-enabled objects
- Create and configure mailboxes, create and configure resource mailboxes and scheduling, create and configure shared mailboxes, create and configure mail-enabled users and contacts, create and configure distribution lists, configure moderation, create and configure linked mailboxes, create and configure modern public folders
- Create an Exchange 2016 mailbox [TechNet]
- Create user mailboxes in Exchange 2016 [TechNet]
- Manage user mailboxes [TechNet]
- Manage distribution groups [TechNet]
- Manage dynamic distribution groups [TechNet]
- Create and manage room mailboxes [TechNet]
- Working with Mail Contacts and Mail User in Exchange Server 2016 [TechNet]
- FAQ: Public folders [TechNet]
- Considerations when deploying public folders [TechNet]
- Manage mail contacts [TechNet]
- Manage mail-enabled object permissions
- Determine when to use Send-As and Send-On-Behalf permissions, configure mailbox folder permissions, configure mailbox permissions, set up room mailbox delegates, configure auto-mapping, create and configure public folder permissions
- Manage permissions for recipients [TechNet]
- Set or change permissions for a public folder [Office Support]
- Plan, deploy, manage, and troubleshoot Role Based Access Control (RBAC)
- Determine appropriate RBAC roles and cmdlets, limit administration using existing role groups, evaluate differences between RBAC and Active Directory split permissions, plan and configure a custom-scoped role group, plan and configure delegated setup, plan and create unscoped top-level roles, troubleshoot RBAC, plan and configure user assignment policies
- Permissions in Exchange 2016 [TechNet]
- Manage role groups[TechNet]
- Manage role group members[TechNet]
- Manage role assignment policies[TechNet]
- Change the assignment policy on a mailbox[TechNet]
- Plan an appropriate security strategy
- Plan and configure BitLocker, plan and configure S/MIME
- Enabling BitLocker on Exchange Servers [Blog Post]
- Configure S/MIME settings for Outlook Web App [TechNet]
- Plan, deploy, manage, and troubleshoot IRM with Active Directory Rights Management Services (AD RMS) or Azure RMS
- Plan and configure Information Rights Management (IRM) in Exchange, create an RMS template, plan and create transport protection rules, plan and create Outlook protection rules, plan and configure journal report decryption, plan and configure IRM for eDiscovery, plan and configure pre-licensing for client access, troubleshoot failed IRM protection
- Information Rights Management [TechNet]
Plan, deploy, and manage compliance, archiving, eDiscovery, and auditing (10–15%)
- Plan and configure Data Loss Prevention (DLP) solutions
- Plan a DLP solution to meet business requirements, plan and configure pre-built rules, plan and create custom rules, plan and configure custom DLP policies, plan and configure DLP fingerprinting
- Data loss prevention in Exchange 2016 [TechNet]
- DLP procedures[TechNet]
- DLP policy templates supplied in Exchange[TechNet]
- Sensitive information types in Exchange 2016[TechNet]
- Create a custom DLP policy[TechNet]
- Mail flow rules in Exchange 2016[TechNet]
- Document Fingerprinting[TechNet]
- Protect form data with document fingerprinting[TechNet]
- Plan, configure, and manage Archiving and Message Records Management (MRM)
- Plan and configure retention policies; plan, create, and configure custom tags; assign policies to users; plan and configure the Managed Folder Assistant; remove and delete tags; plan and configure online archiving (Office 365); plan and create archive policies; plan and configure in-place archiving
- Messaging records management in Exchange 2016 [TechNet]
- Retention tags and retention policies in Exchange 2016 [TechNet]
- How retention age is calculated in Exchange 2016 [TechNet]
- Create a retention policy in Exchange 2016 [TechNet]
- Apply a retention policy to mailboxes in Exchange 2016 [TechNet]
- Configure and run the Managed Folder Assistant in Exchange 2016 [TechNet]
- In-Place Archiving in Exchange 2016[TechNet]
- Manage In-Place Archives in Exchange 2016[TechNet]
- Plan, configure, and perform eDiscovery
- Plan and delegate RBAC roles for eDiscovery; enable a legal/litigation hold; perform a query-based InPlace hold; perform multi-mailbox searches in Exchange Administration Center (EAC) and Exchange Management Shell; integrate InPlace federated searches with Microsoft SharePoint Discovery center
- In-Place Hold and Litigation Hold in Exchange 2016 [TechNet]
- Create or remove an In-Place Hold [TechNet]
- Place a mailbox on Litigation Hold [TechNet]
- In-Place eDiscovery in Exchange 2016 [TechNet]
- Assign eDiscovery permissions in Exchange 2016 [TechNet]
- Create an In-Place eDiscovery search in Exchange 2016 [TechNet]
- Copy eDiscovery search results to a discovery mailbox [TechNet]
- Export eDiscovery search results to a PST file [TechNet]
- Message properties and search operators for In-Place eDiscovery in Exchange 2016 [TechNet]
- Search and place a hold on public folders using In-Place eDiscovery [TechNet]
- Use Compliance Search to search all mailboxes in Exchange 2016 [TechNet]
- Search for and delete messages in Exchange 2016 [TechNet]
- In-Place eDiscovery in Exchange 2016 [TechNet]
- Configure Exchange for SharePoint eDiscovery Center [TechNet]
- Plan, configure, and manage a compliance solution
- Plan and configure MailTips; plan, create, configure, and deploy message classifications; plan and configure transport rules to meet specified compliance requirements; plan and configure journaling
- Plan, manage, and use mailbox and administrative auditing
- Plan and configure mailbox audit logging, plan and configure administrative audit logging, search and interpret all audit logs
Implement and manage coexistence, hybrid scenarios, migration, and federation (10–15%)
- Plan, deploy, and troubleshoot coexistence with Office 365 (Exchange Online)
- Plan, deploy, and manage hybrid configuration; evaluate limitations of the Hybrid Configuration Wizard; plan and manage hybrid deployment OAuth-based authentication; plan and configure certificate and firewall requirements for Exchange Hybrid setup; troubleshoot transport with Exchange Online; troubleshoot client access with Exchange Online; troubleshoot directory synchronization
- Exchange Server Hybrid Deployments[TechNet]
- Hybrid deployment prerequisites[TechNet]
- Create a hybrid deployment with the Hybrid Configuration wizard[TechNet]
- Introducing the Microsoft Office 365 Hybrid Configuration Wizard [Blog]
- Microsoft Exchange Server Deployment Assistant [Tool]
- Step-By-Step: Configuring a Hybrid Office 365 Deployment via Hybrid Deployment Wizard [TechNet Blog Post]
- Plan, deploy, manage, and troubleshoot Exchange federation
- Plan, create, and manage federation trusts with Microsoft federation gateways; manage sharing policies; manage organization relationships; plan and create certificate and firewall requirements for federation; troubleshoot Exchange federation trust and organization relationships; troubleshoot cross-forest availability
- Configure federated sharing[TechNet]
- Configure a federation trust[TechNet]
- Manage a federation trust[TechNet]
- Plan, deploy, and troubleshoot on-premises coexistence with earlier supported versions of Exchange
- Plan, create, and configure namespaces for coexistence; plan and configure proxy redirect; plan firewall configuration for coexistence; plan and configure for mail flow requirements; plan for mailbox migrations; troubleshoot transport in coexistence; troubleshoot client access in coexistence
- Migrate from earlier supported versions of Exchange
- Determine transition paths to Exchange, migrate to modern public folders, migrate mailboxes, plan for discontinued features, transition and decommission servers, troubleshoot Mailbox Replication Services
Additional Tips
I think the best thing that you can do after reading this, or even while you browse to the articles , is to prepare some Virtual Machines either on your computer, or in Azure, and try to install Exchange Server 2016, and play with those features, follow the tutorials and you shouldn’t have any problems with the exam! Here are some useful articles on setting up a lab environment for Exchange 2016:
- Exchange 2016 dev/test environment in Azure [TechNet]
- Setting Up a Simple Exchange Server 2016 Lab [Blog Post]
Did I miss any cool links in this guide? Let me know in the comments!
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